Product Tour

Phone

636-222-2222

Address

5150 I-70 Dr. SW

Columbia, Missouri 65203

Contact

Zip Solutions
Dispatch and Field Service Management Software

Residential and Commercial Service Providers

For

Simplify your office.

  • Observe in real time how your business is doing from any web connected device.

  • Dispatch the best tech with current distance, sales stats, and technical experience for every appointment.

  • Focus on what's important by eliminating double entry, tech phone calls, & use of multiple programs.

Delight your customers.

  • Know your customer (history, equipment, service plan, & more) during each interaction in the office and field.

  • Understand customer interaction with customer & appointment activity (emails, texts, & more).

  • Measure your success as you see more and more customers leaving 5 stars on social media and review sites.

Grow your business.

  • Close more opportunities when booking appointments by comparing CSR's conversion rates.

  • Maximize your marketing spend by easily tracking your ROI on each campaign.

  • Boost closure rates and average sale with compelling, targeted visual pricing in the field or from the office.

 

Zip Solutions in the field.

  • Eliminate the hassle that comes with selling, servicing, and maintaining service plans and equipment maintenance logs.

  • Easily create, update, and present beautiful sales presentations, on the go, that will wow your customers.

  • Easily present add-on products in a way that customers like to buy.

  • Schedule and Dispatch on the go.

  • Ensure perfect handwriting and spelling with no math errors – every time.

  • Reduce the number of trips back to the warehouse or to the supply house by keeping your trucks stocked with a simple inventory system.

 

Zip Solutions in the office.

  • Dispatch the optimal technician with current location, sales stats, and technical experience for every appointment.

  • Dispatch a technician to the same job over the span of multiple days and/or dispatch multiple technicians to the same job.

  • Schedule service calls easily with day, week, and month views.

  • Easily consolidate your dispatch board.

  • Group customers geographically to enable efficient zone and route dispatching.

  • View actionable data about every part of your business with the most comprehensive reporting in the industry.

How can Zip Solutions help you?

  • View actionable data about every part of your business with the most comprehensive reporting in the industry.

  • Measure your success, grow your SEO, see more customers leaving 5 stars on social media and review sites.

  • Boost tech closure rates and average sale with compelling, targeted, visual pricing in the field.

  • Eliminate the hassle that comes with selling, servicing, and maintaining service plans and equipment maintenance logs.

  • Easily create, update, and present beautiful sales presentations, on the go, that will wow your customers.

  • Easily find what you are trying to sell in your price guide or flat rate book.

  • Eliminate the “Sorry, Boss” excuse from your technicians. Make presenting the correct price automatic in the field.

  • Equip your office and field staff with customer and job activity to fully understand customer interactions.

  • Increase closure rate by presenting financing options to your customers on-site with the click of a button.

  • Schedule service calls easily with day, week, and month views.

  • Dispatch the optimal technician with current location, sales stats, and technical experience for every appointment.

  • Consolidate your dispatch board.

  • Dispatch a technician to the same job over the span of multiple days and/or dispatch multiple technicians to the same job.

  • Group customers geographically to enable efficient zone and route dispatching.

  • Observe in real time how your business is doing from any web connected device.

  • Keep your data safe and secure.

  • Centralize dispatch for multiple organizations or brands.

  • Easily differentiate selling techs and non-selling techs.

  • Enable all technicians to sell as effectively as your top seller by automating parts of their price presentations.

  • Use best practices from industry peers for price presentations: packages with names, photos, warranties, videos, and notes.

 

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