Giving customers options is a requirement of running a successful service business in today’s mark...
PPP Loan Information on the Small Business Paycheck Protection Program
Update on PPP Loan Recipients’ Tax Deductions for Upcoming Tax Year Did you receive a PPP loan...
by Russ Duker
Coronavirus News Updates for Plumbers, Electricians and HVAC Companies
Watch and read the latest Coronavirus (COVID-19) news updates regarding the pandemic. Essential busi...
by Russ Duker
Coronavirus Essential Links for Plumbers, Electricians and HVAC Pros
Read and click through the essential links about the Coronavirus (COVID-19) we’ve compiled for...
by Russ Duker
Managing Remote Employees for Essential Businesses in a Crazy World
It’s a crazy world. Driving down the empty rush-hour roads in Kansas City feels a little creepy; m...
by Russ Duker
A Remote Workforce: How to Manage Dispersed Technicians from Home
Plumbing, HVAC and electrical technicians by the nature of their jobs comprise a workforce that is d...
by Russ Duker
The True Cost of Incomplete Business Systems
Take it from an old man; life goes by quickly. From the graph, you can see that work, our jobs, take...
by Russ Duker
How to Account for Wasted Labor
You can put unused material back into the warehouse to reduce your waste, but you can’t put labor ...
by Russ Duker
Financial Balance for Field Service Businesses
It’s a tug of war. The technician needs a raise, the customer complains about cost, and you strugg...
by Russ Duker
Present Options to Drive Sales
Customers’ expectations can be very demanding. As consumers, we are offered purchasing choices hun...
by Russ Duker